Voice Process Associate
Posted on :
08-06-2024
Employer Active
1 Vacancy
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Job Description
Primary Job Responsibility:
Understands the various computer screens and how to utilize them effectively
Interfaces with customers clients and vendors and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management
Eligibility:
6 months BPO or Travel experience
Bachelors Degree or Undergraduate
Excellent Written and spoken communication business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
Open to work in a Voice and Chat environment
Interview Rounds for Voice
HR Round
Versant Round
Typing Test
Computer Assessment
Voice and Accent Round
Operations Round
Salary : 28000 CTC (Voice)
assessment,bpo,computer skills
Employment Type
Full Time
Key Skills
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