INT-1045696

The Purpose Driven Career Objectives of a Admin / Reception at KMC:

The Customer Success Lead is expected to perform tasks quickly and efficiently with a high level of professionalism and positive attitude. It is expected as a Customer Success Lead that he/she can manage the site and a small team of individuals with one goal which is always to maintain the office facility’s show readiness and give exceptional customer experience.

To apply for Admin / Reception you are excellent at:

FRONT DESK MANAGEMENT:

• Provides support on the reception/front desk through:
• Answers and disperses calls and inquiries
• Welcomes / receives applicants visitors and clients of the Company
• Responds /addresses tenant concerns and walkin inquiries
• Handles daily incoming and outgoing mails
• Receives distributes and files incoming letters billings invoices documents and/or other communications
• Manages the front office daily
• Assists photocopy printing scanning client request
• Gate pass / work permit processing
• Prepares and accomplishes errand form
• Monitors the cleanliness in concessionaire area
• Any ad hoc duties as required

GENERAL SERVICES / TENANT SERVICES

• Lead representative in the workplace
• Conference room reservation assistance
• Reports and coordinates any workplace issues and ensures job completion
• Provides effective solutions to problems / issues arising
• Provides administrative support to members
• Provides unmatched customer experience
• Builds strong relationship with members
• Enforces company policies and procedures and safety and health regulations and standards

GENERAL ADMIN

• Attends ticket requests
• Ensures no ticket SLA breach
• Assists in Check releasing
• Assists office walk tour with prospective client and marketing events
• Offers and serves refreshment to Client
• Assists and does simple trouble shoot IT concerns like wifi connection borrow of LAN/ HDMI
• Coordinates with vendor for any Client request below 20K
• Ensures furniture and fixture asset tags are intact and complete in inventory
• Conducts Energy Conservation initiatives
• Distributes monthly treats
• Follows operational processes and procedures
• Enforces house rules and security policy
• Attends and handle site concerns
• Organizes Site lead’s monthly meeting
• Ensures that all permits are posted and updated
• Ensures email blast and circular memos from the building are cascaded accordingly
• Ensures all trackers are accurate and updated
• Ensures that onsite storage is clean and organized
• Petty Cash Management
• Monitors Site expenses
• Management of Utility personnel
• Ensures that the assigned tasks of the utility personnel are performed and/or accomplished

GENERAL OFFICE MAINTENANCE / FACILITIES MANAGEMENT

• Ensures Office Showreadiness cleanliness and maintenance
• Works on daytoday issues with facilities and building admin
• Conducts weekly facilities walkthrough to address current and urgent issues
• Has the Ability to foresee site issues and members’ needs
• Coordinates facilities/building issues
• Sets Quarterly coordination meeting with Building Admin
• Attends punchlisting with projects and contractor

LEADERSHIP

• Responsible for managing a small team
• Keeps team motivated and provide guidance to team members
• Keeps team focused and on track for the immediate tasks/projects
• Monitors team’s performance
• Handles minor or smallscale work assignments/projects
• Handles minor unforeseen issues
• Provides immediate resolution

Your Success Profile includes:

• Business Administration BS HRM BS Tourism or any similar courses
• At least 3 years’ work experience as Front Office Staff or Admin Assistant
• Proficient in Powerbi application
• Proficient in MS Office applications (MS Word Excel Powerpoint office 365)

Remote Work :

No