Branch Manager

Job Summary:

We are seeking a highly motivated and experienced Branch Manager to oversee the operations of our branch at Location. The Branch Manager will be responsible for managing branch staff achieving sales targets ensuring excellent customer service and maintaining compliance with company policies and regulatory requirements. The ideal candidate will have strong leadership skills a deep understanding of financial products and services and a proven track record in sales and branch management.

Key Responsibilities:

• Branch Operations Management:

  • Oversee daily operations of the branch to ensure efficiency and effectiveness.
  • Implement and monitor operational policies and procedures to ensure compliance with company standards and regulatory requirements.
  • Manage branch resources including staff finances and equipment to optimize performance.

• Team Leadership and Development:

  • Lead coach and mentor branch staff to achieve individual and team performance goals.
  • Conduct regular performance reviews and provide constructive feedback.
  • Identify training and development needs and provide opportunities for staff growth.

• Sales and Business Development:

  • Develop and implement sales strategies to achieve branch targets for loans deposits and other financial products.
  • Drive business growth by identifying new market opportunities and cultivating relationships with clients and stakeholders.
  • Monitor and analyze branch performance metrics to ensure sales objectives are met or exceeded.

• Customer Service and Relationship Management:

  • Ensure high standards of customer service and address any customer issues or concerns promptly.
  • Build and maintain strong relationships with key clients and stakeholders.
  • Promote a customercentric culture within the branch.

• Financial Management:

  • Oversee the branch's financial performance including budget management and cost control.
  • Ensure accurate and timely reporting of financial data and performance metrics.
  • Manage risk and ensure compliance with internal controls and regulatory requirements.

• Compliance and Risk Management:

  • Ensure the branch operates in compliance with all applicable laws regulations and company policies.
  • Identify and mitigate operational risks to protect the company's assets and reputation.
  • Conduct regular audits and assessments to ensure adherence to compliance standards.

Qualifications and Skills:

• Education:

  • Bachelor’s degree in Finance Business Administration or a related field. A Master’s degree or professional certification (e.g. CFA CPA) is a plus.

• Experience:

  • Minimum of 5 years of experience in financial services with at least 23 years in a managerial role within an NBFC or similar institution.
  • Proven track record in sales business development and branch management.

• Skills:

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Deep understanding of financial products and services.
  • Proficiency in MS Office and financial management software.
  • Strong analytical and problemsolving abilities.

Personal Attributes:

• Resultsoriented with a strong focus on achieving targets and driving business growth.
• High level of integrity and professionalism.
• Customerfocused with a commitment to delivering exceptional service.
• Ability to work independently and make sound decisions.

Compensation:

• Competitive salary with performancebased incentives.
• Benefits package including health insurance retirement plans and paid time off.