New Product Development NPD Technical Administrator

The main purpose of this position is to coordinate & manage all product sample requests product related analysis as per NPD requirement and product endorsements. This position requires a technically minded person with a handson approach high energy level & good organisational skills.

Skills :

Product/packaging & rework requests

• Ensure stock issue documentation and approvals are in place & completed correctly
• Prepare product samples where required for stock issue requests
• Prepare samples for QC lab analysis where applicable
• Ensure all samples are labelled correctly
• Book out packed product correctly from relevant warehouses
• Pack samples securely or arrange with Stores accordingly & ensure the required quality and gate pass documentation accompany samples
• Request courier quotes where required
• Manage sample logistics via internal & external transport (courier) to ensure samples are sent timeously
• Follow up to ensure samples reach their destination
• The above is also applicable to nonsales items supplied to clients

Shelflife evaluation

• Coordinate the real time shelflife evaluation of packed product with the NPD team on a monthly basis
• Ensure monthly evaluation results are captured correctly
• Report any deviations/outofspec results and/or offtastes & smells

Kosher & Halaal Applications

• Apply for Halaal & Kosher certification of products where required
• Ensure all renewal certificates are received before annual expiry date
• Ensure Kosher & Halaal documentation of all suppliers are in place and where certification is not available ensure required information/documents are completed and sent through to the UOS & MJC for suitability approval
• Ensure physical Kosher & Halaal folders are up to date ready for unannounced inspections
• Arrange & manage Kosher for Passover applications certification process & payment
• Coordinate & lead all Kosher & Halaal audits/visits

NPD Lab

• Arrange rework/removal of waste samples & buckets from the NPD lab
• Ensure availability of paper towel soap sample packaging
• Request job cards for any damaged/faulty items

Lab sample preparation & complaint testing

• Prepare packaging and/or product lab samples for evaluation
• Arrange required internal quality analysis where needed
• Ensure sample product from NPD sold through the kiosk or at events are labelled correctly. Supply NPD labels where required
• Verify all product complaints involving frying by testing relevant oil batch in NPD lab & compiling report

Product training

• Coordinate & present product information/training for all staff members as per induction schedule
• Arrange required product information material for training sessions
• Prepare tests & mark with feedback where required
• Ensure feedback on all product related questions/enquiries

Administration

• Update product & packaging dimension lists on a monthly basis
• Assist with the completion of product questionnaires
• Arrange for invoices purchase orders and payments of approved transactions
• Request quotes for NPD lab consumables ingredient samples sample packaging
• Complete relevant L&D sheets for NPD department and forward to HR & Commercial
• Ensure warehouse folder is updated with new product & packaging details/samples
• Assist with ad hoc NPD/Commercial activities

Health and Safety

• Participate in safety forums created by Soill for example safety meetings and safety talks
• Followup on any activities assigned through safety meetings / committees / representatives / management
• Report all safety incidents to the relevant people
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at Soill
• Distribute safety information as and when required
• Wear protective clothing (where applicable) at all times