Content Reviewer - IMI Incident Management Investigation

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Polishspeaking Content Reviewer IMI (Incident Management Investigation) for their Lisbon office.

Position: Content Reviewer IMI (Incident Management Investigation)

Location: Lisbon Portugal

Employment type: Fulltime

DUTIES AND RESPONSIBILITIES:

• Content Reviewers in our Detection team play a crucial role inenhancing the quality and safety of online content.
• On a dailybasis they conduct visual reviews and assessments of onlinecontent related to current affairs news and potentially othertopics as needed specific to the Country/Countries they areassigned.
• This involves monitoring web pages and social mediaplatforms (e.g. Twitter) and promptly escalating any violationsusing internal tools.
• Additionally our agents keep a vigilant eyeon news sources reporting on daily events and escalatingarticles that may have an immediate or future impact on Googleproducts.
• Synthesizing multidimensional information and data sources clearly and concisely for different audiences
• Investigating analyzing and reporting on identified trends
• Documenting all data and research procedures
• Working with management to prioritize business and information needs
• Evaluating analyzing and conceptualizing strategic risks and threats to trust in Google.
• Identifying emerging trends and forecasting new forms of abuse.
• Translating how global developments could potentially adversely impact Googles users.

REQUIREMENTS:

• Native or proficient level of Polish language both verbal and written
• Fluent in English (at least B2 level)
• Computer literate with sound knowledge of Microsoft Office package
  
• Excellent communication skills
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Ability to work independently while being team player at the same time

OFFER:

• Portuguese employment contract
• If you are workingon a Portuguese public holiday you will get a compensation day that you can spend later
• Holiday entitlement with 22 days per year
• Four weeks training that prepares you optimally to conduct the job tasks
• Be part of a dynamic multilingual multicultural and creative team with positive and friendly atmosphere
• 40 Hours per week on a weekly rotational shift pattern from Monday to Friday 07:00 am to 20:00 weekends from7:00 am to 24:00
• Guidance and tools to reach your full potential
• Temporary renewable working contract
• Initial employment contract with a duration of 12 months
• Subsequent extension of one more contract for 12 months
• Permanent contract after 2 years
• Private health insurance after contract signature (additional to standard insurance)
• Airport pickup and administrative help with registration in Portugal
• Reimbursement of flight expenses after 9 months
• Yearly paid flight to home destination
• Accommodation in one of our shared company apartments for international candidates
• Free Portuguese classes water sport activities soft trekking and much more