TopTalent Recruitment Agency is working with a BPO with great employee satisfaction ratings to find Senior Principal Consultant Service Now Architect
Work Mode
- Hybrid (Must be already based in Lisbon)
- Contract work
Main Responsibilities
- Provides technical leadership to the team
- Creates and maintains a detailed view of the existing architecture
- Designs and collaborates with Business Process Analysts and Developers in the creation of a HighLevel Solution Design Document.
- Defines and communicates at an architectural and design level technical solutions aligned with business problems and systems architecture.
- Ensures technical governance processes and policies are being adhered to.
- Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.
- Creates and maintains a detailed view of integrations
- Creates and maintains a Technical Implementation Roadmap.
- Resolves technical escalations including responding to defects
- Participates in process workshops
- Works closely with client enterprise architecture team and client ServiceNow Teams
- Periodically Reviews Configuration to ensure Platform health
- Assesses instance health (performance manageability usability scalability upgradability and security) by conducting ServiceNow Health Scan
- Review design and code per sprint to ensure quality
- Provides handson assistance with the detailed design and implementation approach of selected projects.
- Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client.
- Maintains expert knowledge of the ServiceNow platform products capabilities and ecosystem.
- Assists in migrating configuration across instances
- Support COE in the continuous development of training paths for professional advancement.
- Contribute to the ongoing definition of best development and solution practices.
- Lead training workshops as a means to spread experiences gained across the practice.
Requirements
- Certified System Administrator (CSA) plus one Mainline certification (CSM / HRSD/ITSM/GRC etc.)
- Excellent communication Skills for clientfacing roles.
- Hands on Experience on Projects
- IT Graduate
Preferred Qualifications/ Skills
- Bachelor of Technology
- Master of computer application
- Master of Technology
- Bachelor of Science in Computer Science
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
- Locals only. In this role candidate will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams
- Please note payment terms on these are 90120 days
Remote Work :
No