Servicenow Architect

Job Title: Servicenow Architect

Location: Atherstone West Midlands Area UK
Duration: 612 month contract with Inside IR35
Working Model: Fully Onsite

Job Description:

Expertise required:

Solid experience with SNOW especially in functional and operational modules such as VA HR and IRMS. Ability to lead expansion and integration projects.

ServiceNow Architecture Design:

Design and architect scalable and robust ServiceNow solutions to meet business requirements and objectives.

Define and implement best practices for ServiceNow configuration customization and development.

Module Expertise:

Serve as a subject matter expert (SME) in ServiceNow functional and operational modules including Virtual Agent (VA) Human Resources (HR) and Incident Response Management System (IRMS).

Provide guidance and support to internal teams on module configuration workflows and integrations.

Expansion Projects:

Lead expansion initiatives to deploy new ServiceNow modules or functionalities to support evolving business needs.

Collaborate with stakeholders to gather requirements define project scope and develop implementation plans.

Integration Projects:

Architect and implement integrations between ServiceNow and other enterprise systems applications and tools.

Ensure seamless data flow and synchronization between ServiceNow and external platforms.

Customization and Development:

Oversee the customization and development of ServiceNow applications scripts and workflows to extend platform capabilities.

Review and optimize existing configurations to enhance performance usability and maintainability.

Technical Leadership:

Provide technical leadership and mentorship to ServiceNow development teams guiding them in best practices and methodologies.

Conduct code reviews identify areas for improvement and drive continuous enhancement of development standards.

Documentation and Training:

Create and maintain technical documentation including architecture diagrams design specifications and configuration guides.

Deliver training sessions and workshops to educate endusers and administrators on ServiceNow features and functionality.

Additional inputs:

Extensive experience working with ServiceNow platform with a focus on architecture design and implementation.

Strong expertise in ServiceNow functional and operational modules such as Virtual Agent (VA) Human Resources (HR) and Incident Response Management System (IRMS).

Proven track record of leading expansion and integration projects within the ServiceNow environment.

Handson experience with ServiceNow customization development and scripting (JavaScript Glide).

Proficiency in ServiceNow administration including user management permissions and security.

Excellent communication and interpersonal skills with the ability to collaborate effectively with crossfunctional teams.

ServiceNow certifications such as Certified Implementation Specialist (CIS) Certified Application Developer (CAD) or Certified System Administrator (CSA) preferred.