Activity Coordinator

Company Description

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Activity Coordinator

The Activity Coordinator will play a crucial role in designing, organizing, and implementing a variety of recreational activities and programs for guests at Hawar Resort. This position requires creativity, excellent organizational skills, and the ability to engage and inspire guests of all ages, ensuring they have an enjoyable and memorable stay.

What Is In It For You

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!
  

Key Responsibilities

• Plan, organize, and execute a wide range of recreational activities, including water sports, fitness programs, cultural events, and nature excursions.
• Collaborate with the Recreation Supervisor to develop and schedule activity programs that cater to diverse guest interests and preferences.
• Ensure all activities are conducted safely, following established safety guidelines and protocols.
• Promote and communicate activity programs to guests through various channels, including resort newsletters, flyers, and digital platforms.
• Engage with guests to gather feedback and adjust programs to enhance guest satisfaction.
• Maintain and manage recreational equipment, ensuring it is in good working condition and readily available for use.
• Coordinate with other resort departments to ensure seamless execution of special events and themed activities.
• Assist in training and supervising activity instructors and other recreational staff.
• Monitor participation and maintain accurate records of attendance, equipment usage, and any incidents or injuries.
• Provide excellent customer service, addressing guest inquiries and resolving any issues promptly and professionally.
  

Qualifications

• Previous experience in a similar role within the hospitality, recreation, or tourism industry.
• Certification in CPR, First Aid, and water safety (or willingness to obtain).
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Creative and energetic with a passion for recreation and guest engagement.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, holidays, and evenings as required.
• Physical fitness and the ability to participate in and demonstrate recreational activities.
• Multilingual skills are a plus.