Manager - TFO Delivery

Your role would involve ensuring that high quality service is delivered to clients. This would involve transitioning and transforming processes compliances knowledge data etc from the client and thereafter lead the services from EY on day to day basis with support from team.

Towards this you would have the following responsibilities:
Implementing best in class delivery for clients
Ensuring standard operating tax processes building best practices leveraging standard processes and identifying need for and infusing technology/ automation where required.
Monitoring and meeting engagement KPIs set by the client for EY
Organizing and engaging in discussions/ meetings with the client (at higher levels)
Resolving client issues and concerns in a timely manner
Leveraging EY experience to ensure best practices are implemented while operating the tax function
Coordinating with various specialist teams within the Practice to deliver outcomes to client
Taking part in strategic and tactical portions of service delivery (such as decisions on litigation strategy change management new legislation implementation etc)

Skills and attributes for success:
The job requires a problem identification and solving approach a constant focus on improvisation perseverance to succeed in building a high performing tax function.

The role also requires the following attributes:
Team player
Experience in data management process design and implementation
People interaction
Client management skills
Large project delivery
Highly adaptive
Knowledge of tax and finance domain
Resourceful and handson with new initiatives
Proficiency with common ERPs eg SAP Oracle Tally