InternWorking Student - Rate Management all genders

HRS as a company:

HRS is reinventing the way businesses and governments work stay and pay in todays dynamic global marketplace. HRS advanced platform technology is extending its reach beyond hospitality to meetings office space management payment efficiency and crisis recovery.

Beyond cost savings in the global postpandemic economy HRS clients gain from an unrivaled focus on essential aspects including safety security and satisfaction.

HRS is also recognized for its awardwinning Green Stay Initiative technology that helps corporate hotel programs achieve their NetZero targets and its groundbreaking Crew & Passengers Solution which leverages automation to elevate experiences for air and rail operations.

Founded in 1972 HRS works with 35 percent of the global Fortune 500 as well as the worlds leading hotel chains regional hospitality groups and payment providers.

Tasks

We are looking for a in Cologne based Intern/Working Student Rate Management (all genders) who will help implementing negotiated rates for our corporate customers

Your challenges

• Manage the rate loading process for our corporate customers with individual hotels and hotel chains (CRS GDS and external connected hotels)
• Support our customers and ensure outstanding service quality in answering rate loading related requests
• Prepare regular reporting to corporate customers which shows in detail the success ratio and remaining issues
• Investigate and support non bookability situations (first level support) and identify specific issues to escalate to responsible stakeholders as second level support
• Build and maintain a fruitful relationship with the HRS internal stakeholders as well as to the travel managers of HRS corporate customers

Requirements

• Ongoing studies preferably in the field of Business Administration or Tourism Management
• Bindingness selfresponsible work as well as customer and result orientation combined with very good communicative skills
• High level of selfmotivation and ability to work under time pressure
• good command of Excel and other Microsoft Office applications
• High level of flexibility and good organization
• Fluency in English both spoken and written