ICT Technical Assistant
Posted on :
03-06-2024
Employer Active
1 Vacancy
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Job Description
- Provide front-line IT support to all offices including Camps and Host Area Offices by troubleshooting problems and issues either in person, via email or on the phone.
- Travel to Camps and Host Area Offices on a frequent basis to provide in person support.
- Prepare IT equipment for new joiners and conduct inductions for new joiners.
- Receive IT equipment from leavers and complete the full leaver process
- Set up new users' accounts and profiles and deal with password issues.
- Support the ICT Coordinator and Technical officers to roll out software and/or system updates to users
- Support the ICT Coordinator and Technical officers to maintain accurate records of all ICT assets, systems and software.
- Follow up on the Asset, Loss and Damage process to support Logistics in assessing damage/repair needs and liaising with suppliers to complete approved repairs
Employment Type
Full Time
Department / Functional Area
Key Skills
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