Learning Support - S....
Learning Support - Systems Management
Posted on :
03-06-2024
Employer Active
1 Vacancy
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Job Description
Job Mission
Your role is to facilitate deliver & manage blended learning journey to deliver superior learning experience and successful skills outcome
Lead Effective Learning Delivery:
Utilize proven experience in learning and development with a focus on delivery management to lead the design and execution of impactful learning programs.
Ensure Seamless Course Delivery:
Collaborate closely with Product Managers and Sales Managers to ensure seamless course delivery providing learners with a highquality educational experience.
Drive Continuous Improvement:
Review learner and faculty feedback to continually enhance the learning experience and evaluate content and resources for relevance and effectiveness.
Promote Agile Methodology and Scrum Practices:
Lead and mentor the scrum team in applying Agile methodology and scrum practices fostering a culture of agility and continuous improvement in delivery execution.
On the job training
- Product Knowledge
- Learning Design
- Delivery Process
Job Function & Skills
- Proven experience in learning and development with a focus on delivery management
- Conduct orientation and live sessions for learners in Singapore and overseas.
- Review feedback from learners and faculty to continually improve the learning experience.
- Evaluate content and learning resources for relevance and effectiveness.
- Collaborate closely with Product Managers and Sales Managers for seamless course delivery.
- Provide guidance and training to all faculty members for effective instruction.
- Ensure compliance with learning delivery requirements set by SSG WSG and CPE.
- Actively participate in A&E Board meetings to contribute to program enhancements.
- Lead and mentor the scrum team in applying Agile methodology and scrum practices.
- Foster strong partnerships with Product Owner(s) to develop User Stories and manage backlogs.
Team Structure
You will be working alongside with a unique and diverse community of professionals who are passionate about sharing their expertise and contributing to our vision.
Requirements
- Bachelor/Master s Degree in related field (preferably in IT)
- Proven experience in learning and development with a focus on delivery management.
- Related training experience
- Subject Matter expert or a practitioner in IT Systems Management and Project Management
- Preferably 12 years experience as a Scrum Master with strong preference for candidates who have undergone certification for the role at the Scrum Team (CSM1 PSM1) or organizational (CSM2 PSM2) level.
- Microsoft Azure Solution Architect or AWS Solution Architect preferred
Added Advantage :
- Certified ECCouncil Instructor (CEH)
- CCSI Cisco Certified Instructor
- ACTA/ACLP certified
- Certifications in Agile
CISCO, IT systems management, project management
Employment Type
Full Time
Key Skills
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