Cloud Administrator

Cloud Infrastructure Management:

• Deploy manage and maintain cloud resources (e.g. virtual machines storage networks) in AWS Cloud.
  
• Implement and manage infrastructure as code solutions using tools like CloudFormation.
  
• Ensure high availability and performance of cloud infrastructure.
  
• Implement and manage monitoring tools to track the health performance and capacity of cloud resources.
  
• Analyze monitoring data to identify and resolve performance bottlenecks and optimize resource utilization.
  
• Implement and enforce security policies and procedures to protect cloud infrastructure and data to meet industry standard compliance.
  
• Ensure compliance with relevant industry standards and regulations.
  
• Automate routine tasks and processes using scripts.
  
• Develop and maintain infrastructure automation scripts and tools.
  
• Troubleshoot and resolve cloud infrastructure issues in a timely and efficient manner.
  
• Work within the technical team & other teams to identify and resolve complex technical problems.
  
• Maintain accurate and uptodate documentation of cloud infrastructure and processes.
  
• Share knowledge and expertise with other team members.
  

Server Administration:

• Linux/ Windows Server Administration and Management.
  
• Knowledge of Linux/Windows Panels (cPanel WHM Plesk)
  
• Installing configuring and maintaining various types of servers (physical and virtual) based on specific needs. This may involve setting up operating systems user accounts security measures and applications.
  
• Keeping a watchful eye on server performance metrics like CPU usage memory storage and network activity. Identifying and troubleshooting any performance bottlenecks or issues that could impact system uptime and user experience.
  
• Implementing and maintaining robust security protocols to safeguard server systems from unauthorized access malware and other threats. Establishing regular backup procedures to ensure data recovery in case of system failures.
  
• Diagnosing and resolving server hardware and software issues to minimize downtime and ensure smooth operation.
  
• Collaborating with endcustomers to resolve serverrelated problems and answer technical questions on the helpdesk tickets.
  
• Deliverables will include ticket ownership response resolution and update and handle escalated tickets from various levels.
  
• Ensure adherence to customer SLAs across all levels
  

Requirements

Preferred candidate profile

• Bachelors degree in Computer Science Information Technology or a related field (or equivalent experience).
  
• Minimum of 2 years of experience in cloud administration preferably with Cloud Platform (e.g. AWS Azure GCP).
  
• Proven experience in provisioning managing and troubleshooting cloud resources.
  
• Proven Experience and knowledge of Linux/Windows Panels (cPanel WHM Plesk)
  
• Strong understanding of cloud security principles and best practices.
  
• Excellent analytical and problemsolving skills.
  
• Ability to work independently and as part of a collaborative team environment.
  
• Excellent written and verbal communication skills.
  
• Web hosting background preferred