French Customer Support Advisor

Do you speak French and are you looking to work fully remote abroad Youre reading the right job posting we offer an Customer Support Advisor position in Portugal with a pioneering multinational technology firm and our client provides a comprehensive relocation package including accommodation! The start dates are 05.06. and 12.06.

What we offer you

You will be trained and guided continuously by your managers and team. You will learn new processes develop your language and communication skills and work in a digital environment with some of the most innovative technologies on the market.

Your benefits

• Performance bonus
• Hybrid model
• Comprehensive relocation package (airport pickup and administrative assistance for registration flight refund annual paid flight to home country free Portuguese courses)
• Accommodation
• Private health insurance

Responsibilities

• Provide exceptional customer support for inquiries related to orders deliveries and returns.
• Handle orderrelated issues promptly and efficiently ensuring customer satisfaction.
• Collaborate closely with various teams to resolve complex orderrelated issues and escalations.
• Maintain accurate records of customer interactions and transactions in the system.
• Continuously strive to improve order support processes and procedures to enhance the overall customer experience.

Requirements

• Fluency in French (C2) both written and spoken
• Possession of an EU passport or work permit for Portugal
• B2 level in English
• Strong communication skills

If you are interested apply directly or send your CV in English to

Remote Work :

No