Dispatch Manager

Job Description:

1. Oversee Order Dispatch:
a) Develop and implement efficient dispatch processes and procedures
b) Priori ze orders considering shipping methods and delivery melines.
c) Ensure impeccable Order Accuracy and Timeliness.
d) Develop and implement efficient dispatch processes to handle 5000 orders daily with precision

2. Manage Logis cs Partners Rela ons
a) Provide comprehensive documenta on and opera onal guidelines for streamlined logis cs.
b) Coordinate with logis cs partners to efficiently plan pickups and deliveries.
c) Maintain me culous records of all dispatch ac vi es including order processing tracking
numbers and delivery confirma ons.
d) Process interna onal shipments according to customs regula ons and shipping requirements

3. Collaborate with Customer Service Excellence:
a) Foster collabora on with the customer service team to swi ly address orderrelated issues reported by customers.
b) Offer prompt updates and resolu ons to ensure unparalleled customer sa sfac on

4. Managing Inventory & RTO Data
a) Manage Inventory levels daily
b) Verify the accuracy of RTO and returns data against inventory records to ensure consistency and compliance