VDOT Infrastructure Solutions Architect 4 - - 100 ON SITE

Engagement Type

Contract

Short Description

.Pls NOTE: Role is located in Fairfax VA local candidates only due to ON SITE requirement.

If selected an initial phone screen will be conducted followed by IN PERSON IVS No Exceptions!

PHONE/IN PERSON IVS

Complete Description

100% ON SITE from Day One.

Team is looking for a solid midlevel team member who brings 57 years of handson technical experience. The best candidate will be someone who is looking for long term professional growth opportunities possesses a 4 year degree in a computer science or other technology discipline and/or industry certifications. At a minimum a 4 year degree in any discipline is strongly desired. Requires experience creativity and multitasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center. Individual is able to work without assistance; is able to manage medium complexity work efforts; has some industry experience; can provide limited leadership to others.

The Infrastructure Solutions Architect is responsible for effective provisioning installation/configuration operation and maintenance of computer hardware and software and network infrastructure. This individual ensures that system hardware operating systems software systems and related procedures adhere to Commonwealth policies standards and guidelines. Responsibilities include systems administration engineering and provisioning operations and support maintenance and research and development to ensure continual innovation. Install new / rebuild existing servers and configure hardware peripherals services settings directories storage etc. in accordance with standards and project/operational requirements. Perform daily system monitoring verifying the integrity and availability of all hardware server resources systems and key processes reviewing system and application logs and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations and regular file archival and purge as necessary. Create change and delete user accounts per request. Provide Tier III/other support per request from various

constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational configuration or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning hardware upgrades and resource optimization as required. Configure CPU memory and disk partitions as required.

Role Description:

Responds to Tier 1 support requests.

Provides exceptional customer service.

Communicates effectively with teammates and customers of varying levels of technical expertise.

Responds to all break/fix requests associated with end user resources.

Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.

Maintains uptodate project and architecture documentation.

Maintains uptodate inventory and maintenance records.

Monitors system resources for server/service anomalies.

Resolves connection issues between users and resources.

Maintains detailed change history of changes.

Supports team efforts to improve cybersecurity controls and defenses.

Supports team efforts for threat hunting and mitigation.

Manages time and resource constraints.

Required/Desired Skills

Skill Required/Desired Amount of Experience Firewall Administration Highly desired 3 Years Network Monitoring Required 3 Years Help Desk Support Required 7 Years Customer Service Required 7 Years Desktop/Laptop/Server Hardware Required 5 Years Desktop/Server Applications Required 5 Years Virtualization Required 3 Years Backup and Recovery Required 5 Years Cybersecurity Highly desired 3 Years AudioVideo Support Nice to have 3 Years Database Administration Nice to have 3 Years

Questions

Description Question 1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment Question 2 Please list candidates email address. Question 3 Candidate is able to support 24/7/365 On Call responsibility Question 4 Candidate is able to travel during winter weather to be onsite as needed