Sales Account Manager

• Serve as the primary point of contact for assigned accounts building and nurturing strong relationships with key stakeholders including Clevel executives decisionmakers and endusers.
  
• Understand clients business objectives challenges and priorities and identify opportunities to upsell crosssell and expand our product offerings within existing accounts.
  
• Collaborate with the sales team to develop account plans strategies and tactics to achieve revenue targets and drive growth within assigned accounts.
  
• Conduct regular business reviews with clients to review performance metrics discuss upcoming projects and identify areas for improvement or optimization.
  
• Coordinate with crossfunctional teams including sales marketing product development and customer success to ensure seamless delivery of products and services to clients.
  
• Serve as the voice of the customer within the organization providing feedback on product enhancements feature requests and customer satisfaction levels.
  
• Track sales activities manage pipelines and maintain accurate records of all interactions with clients using CRM software.
  
• Stay updated on industry trends competitor activities and market developments to identify opportunities for innovation and competitive advantage.

Requirements

• Bachelor s degree in business administration Marketing or related field (preferred).
  
• Proven track record of success in account management or sales with a minimum of 5 years of experience in a software or technologyrelated industry.
  
• Strong interpersonal skills with the ability to build rapport and trust with clients at all levels.
  
• Excellent communication and negotiation skills with the ability to articulate value propositions and negotiate terms and conditions effectively.
  
• Resultsoriented mindset with a focus on achieving and exceeding sales targets.
  
• Highly organized with the ability to manage multiple accounts and prioritize tasks effectively.
  
• Familiarity with CRM software and sales analytics tools is a plus.