Vacation Specialist
Posted on :
30-05-2024
Employer Active
1 Vacancy
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Job Description
This is a remote position.
**Job Title: Vacation Specialist**
**Job Summary:**
As a vacation specialist you will assist clients in planning and booking their dream vacations ensuring they have memorable and hasslefree travel experiences. You will provide expert advice personalized recommendations and exceptional customer service to meet the unique needs and preferences of each client.
**Responsibilities:**
1. **Client Consultation:** Engage with clients to understand their travel preferences budget and special requirements.
2. **Itinerary Planning:** Research destinations accommodations transportation options activities and attractions to create customized travel itineraries tailored to each clients preferences.
3. **Booking Arrangements:** Make reservations for flights hotels rental cars tours and other travel services ensuring accuracy and efficiency.
4. **Travel Documentation:** Assist clients with obtaining necessary travel documents such as passports visas and travel insurance.
5. **Customer Service:** Provide ongoing support to clients before during and after their trips addressing any questions concerns or issues that may arise.
6. **Promotions and Packages:** Stay updated on travel trends promotions and packages to offer clients the best deals and valueadded services.
7. **Sales and Revenue Generation:** Meet sales targets by effectively promoting travel products and services while maximizing revenue through upselling and crossselling opportunities.
8. **Vendor Relationships:** Maintain positive relationships with travel suppliers negotiate pricing and terms and stay informed about industry updates and developments.
9. **Technology Utilization:** Utilize travel booking systems online travel platforms and other software tools to streamline processes and enhance productivity.
10. **Compliance and Regulations:** Ensure compliance with industry regulations company policies and ethical standards in all interactions with clients and vendors.
**Qualifications:**
1. **Education:** High school diploma or equivalent (Bachelors degree in hospitality tourism or related field preferred).
2. **Experience:** Previous experience in the travel industry customer service sales or related field is advantageous.
3. **Knowledge:** Strong understanding of travel destinations products services and industry trends. Familiarity with travel booking systems and technology.
4. **Communication Skills:** Excellent verbal and written communication skills. Ability to communicate effectively with clients colleagues and suppliers.
5. **Customer Focus:** Dedication to providing exceptional customer service and exceeding client expectations.
6. **Sales Ability:** Proven sales skills with a focus on achieving targets and driving revenue.
7. **Organization and Attention to Detail:** Strong organizational skills with a keen eye for detail to ensure accuracy in bookings and itineraries.
8. **ProblemSolving Skills:** Ability to troubleshoot issues resolve conflicts and handle emergencies calmly and efficiently.
9. **Adaptability:** Flexibility to work in a fastpaced environment and adapt to changing priorities and client needs.
10. **Ethical Conduct:** Commitment to upholding ethical standards and maintaining client confidentiality.
**Working Conditions:**
Officebased work environment with occasional travel for familiarization trips industry events or client consultations.
Flexible work hours may be required to accommodate client needs including evenings weekends and holidays.
Use of computer systems telecommunication devices and other office equipment to perform job duties effectively.
Commission based business opportunity
Employment Type
Full Time
Key Skills
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