Order Support Specialist Hungarian

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Order Support Specialist for their Lisbon offices.

Position: Order Support Specialist

Location: Lisbon Portugal

Employment type: Fulltime

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Provide optimal advice regarding various client queries
• Respond to customers queries in timely and efficient manner
• Provide clear information about products and service
• Deliver a positive attitude towards the brand
• Achieve strong customer satisfaction with a focus on quality and results
• Maintain and update all jobrelated administrative forms.

REQUIREMENTS:

• Flawless communication skills both written and oral in Hungarian (C2 or C1) Proficient in English(B2);
• Ability to work quickly and efficiently under deadline pressure.
• Very good accuracy and attention to detail understanding that small details can make the biggestdifference.
• Proven ability to work and make decisions with minimal supervision.
• Proactively utilize strong problemsolving skills to deliver customerfocused solutions.
• Working in a backoffice environment with customer satisfaction in mind
• Excellent written and verbal communication skills
• Interest in self and team KPIs focusing on what can be done instead of what cannot be.
• Knowledge of SAP is an advantage; otherwise we can help with that.
• As this job is directly related to order volume flexibility is required and will occasionally involveovertime work.
• Extraordinary teammate thriving in an environment where camaraderie matters.

BENEFITS:

• Excellent remuneration package based on experience skills and performance
• Be part of a dynamic multilingual multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.