Zabbix ArchitectSME

Position: Zabbix Architect/SME
Location: 100% Remote
Position Type: 3 Months Contract (20 hours/week)

Key Responsibilities:

• Assess clients current environments to determine monitoring needs.
• Design and implement scalable and robust Zabbix monitoring solutions.
• Develop and apply Zabbix templates to monitor various metrics including CPU memory disk space and system services.
• Integrate Zabbix with ServiceNow for seamless ticket creation and incident management.
• Define and implement criteria for alarms to convert to tickets minimizing noise and false alarms.
• Establish and configure maintenance periods and alerting logic to differentiate between production and development environments.
• Configure high availability and redundancy for Zabbix to ensure continuous monitoring.
• Guide backup strategies for Zabbix configurations and data.
• Create detailed documentation and offer training to the clients team on managing and maintaining the Zabbix environment.
• Assist with troubleshooting and optimizing the Zabbix setup.

Required Skills and Experience:

• Proven experience as a Zabbix Architect or similar role with a strong understanding of Zabbix components and architecture.
• Extensive experience with Zabbix installation configuration and administration.
• Strong knowledge of monitoring and alerting best practices.
• Experience integrating Zabbix with ServiceNow or similar ticketing systems.
• Proficiency in creating and managing Zabbix templates and triggers.
• Knowledge of VMware and vCenter monitoring.
• Familiarity with Windows and RedHat operating systems.
• Experience configuring high availability and redundancy for monitoring systems.
• Scripting skills (e.g. PowerShell Bash Python) for automation and custom integrations.
• Excellent problemsolving skills and the ability to work independently.
• Strong communication skills for effective interaction with clients and team members.

Preferred Qualifications:

• Zabbix Specialist certification.
• Experience with other monitoring tools and frameworks.
• Knowledge of ITIL processes and best practices.