System Monitoring & Maintenance: Ensure the integrity and availability of all hardware, resources, systems, and key processes through daily monitoring and review of logs.
Hardware Expertise: Handle hardware replacement roles, work with vendors to resolve issues, and support hardware upgrades.
Troubleshooting: Investigate and troubleshoot hardware and software issues, coordinating with impacted teams to ensure swift resolution.
Preventative Maintenance: Perform and upgrade preventative maintenance on devices and peripherals to meet IT specifications.
Project Support: Assist in new projects, including rack layout, space allocation, and high-level design reviews.
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