Store Manager Food production

Teamworx is seeking a dedicated and dynamic Takeaway Manager to oversee our takeaway operations for their award winning store in South Dublin City. The successful candidate will manage a team of 18 staff ensuring high standards of customer service and efficient timely preparation and delivery of orders. This role requires strong leadership skills excellent organizational abilities.

Key Responsibilities:

1. Team Management:
   
• Lead manage and motivate a team of including cooks packers and delivery drivers.
  
• Schedule shifts manage attendance and ensure adequate staffing levels to meet demand.
  
• Conduct regular team meetings to communicate updates expectations and receive feedback.
  
2. Operations Management:
   
• Oversee the daytoday takeaway operations ensuring smooth and efficient workflow.
  
• Monitor order processing times to ensure timely preparation and delivery.
  
• Maintain high standards of food quality presentation and hygiene in compliance with health and safety regulations.
  
3. Customer Service:
   
• Handle customer inquiries complaints and feedback in a professional and timely manner.
  
• Implement strategies to improve customer satisfaction and retention.
  
4. Inventory and Supplies:
   
• Monitor inventory levels of takeaway supplies and place orders as needed.
  
• Ensure that all takeaway packaging and materials meet the restaurants standards.
  
5. Financial Management:
   
• Assist in budgeting and financial planning for the takeaway operations.
  
• Monitor expenses and implement costsaving measures where possible.
  
6. Delivery Coordination:
   
• Coordinate and optimize delivery routes to ensure efficient and timely deliveries.
  
• Ensure all delivery drivers have valid licenses and are adhering to traffic laws and safety regulations.
  
7. Compliance and Safety:
   
• Ensure all staff are trained in and comply with health and safety regulations.
  
• Maintain a clean and safe working environment at all times.
  

Qualifications:

• Proven experience in a managerial role within the food service industry preferably in takeaway or delivery operations.
  
• Strong leadership and team management skills.
  
• Excellent organizational and multitasking abilities.
  
• Exceptional customer service and communication skills.
  
• Ability to work in a fastpaced environment.
  
• Valid driving license is preferred.
  

Preferred Skills:

• Knowledge of Thai cuisine is a plus.
  
• Proficiency in inventory management and basic financial principles.
  
• Familiarity with health and safety regulations in the food service industry.
  

Working Hours:

• Fulltime position; flexibility to work evenings weekends and holidays as required.