Rooms Reservations
Posted on :
22-09-2024
Employer Active
1 Vacancy
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Job Description
- Have full and up to date knowledge of the hotel products and services.
- Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller’s needs using a client orientated approach.
- Check arrival reports: 48 hours prior to arrival and 5 days prior to arrival.
- Handle all reservations through different channels (via email/ fax/telephone/ website) efficiently. Prepare Pro Forma invoices as requested by accounts.
- Actively participate in maximising revenue through up-selling.
Employment Type
Part Time
Department / Functional Area
Key Skills
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