istant Store Manager

• Ensure the achievement of store sales budget
• Responsible for managing the store costs in an effective manner
• Responsible for the overall results of the store, working closely with all Managers (FoH and BoH) to ensure that the day-to-day activities build into the long term plan
• As a dynamic and inspiring leader, manage all activities to achieve store business objectives, demonstrating an excellent client experience
• Perform with high integrity in company compliance with Corporate departments
• Be an ambassador of the brand by promoting its values and ambitions within the market place
• Key Holder
  

Key Accountabilities

• Empowered by the Retail Director/Area Manager/City Manager:
• -Guarantee the store profitability
• - Create the vision and tone for the store while at the same time driving a highly successful and profitable business with the partnership of both Regional/Corporate managements
• - Develop and implement business action plans to maximize sales for each product category and clients tier segment
• - Maintain a high sell through
• - Ensure the implementation and of all company initiatives within the store
• Ensure that the highest level of client service is provided motivating and challenging the Staff (FoH and BoH)
• Guarantee the full organization of company assets, for both the BoH and FoH guidelines
• Communicate company set KPIs and identify strategies to ensure that the performance standards are met
• Lead daily store meetings to communicate current business trends, relevant updates and motivate the store employees to perform
• Manage and support stock levels through direct communication with key business departments
• Assure stock fill-in on basics and purchase assortment to achieve store goals
• Lead the CRM processes in order to:
• - guarantee the of the company’s CRM initiatives
• - develop opportunities with loyal and potential clients
• Ensure Learning and Development activities for the store employees:
• - overseeing training conducted by other Staff members ensuring that product knowledge, client service, systems, procedures and teamwork are adequately covered
• - in collaboration with HR L&D, preparing individual development plans for the Staff, which include clear, measurable goals and performance reviews on timely bases