LOOKING FOR FILIPINOS WHO ARE PHILIPPINESBASED CANDIDATES
Position : CRM Specialist
Working Hours : 9:00AM to 5:00PM EST (MF)
Salary Range : $900 $1500
Job Responsibilities:
- Maintain CRM marketing calendar ensuring that CRM Email PUSH and SMS campaigns are adhering to workback schedules to launch campaigns on time
- Coordinate and collaborate tasks across creative team agencies product team and tech teams to ensure tasks are being fulfilled on time.
- Execute thorough QA (Quality Assurance) process: ensuring accuracy of copy and creative links and menu items are working and that all campaigns are in accordance with CASL regulations and best practices
- Act as liaison between CRM and Member Happiness team sharing updates on upcoming CRM programs offers contests OR for any errors or issues
- Report on the effectiveness of our CRM programs active customer growth lift over control and optimized performance laddering up to the Quarterly KPI targets
- Report on the effectiveness of our CRM programs member growth revenue and provide recommendations for future campaigns based on past results
Requirements:
- Bachelor’s degree (marketing or communication related fields)
- 23 years of Digital marketing coordination experience
- 2 years of experience with Salesforce Marketing Cloud executing CRM campaigns and reporting
- Keen attention to detail
- Strong organization and prioritization skills
- Excited to work in a fastpaced environment
- Analytical discipline with a focus on making datadriven decisions
- Strong Excel or Google sheets skills
- Great written communication skills (in both English and French)
- A customercentric mindset and strong problemsolving skills
- Passion for cooking and food