Onboarding Team Manager

Orange Cyberdefense / Global Operations offers tailored Managed Services Projects delivery and Consultancy through its Onboarding Belgium entity. Onboarding BE operates aroundthe clock with offices in Brussels Belgium (Headquarters) Malaysia Egypt and USA. This Entity leverages a long experience dating back from 1994 and provides tailored premium grade services of Security solutions to multinational companies.

High quality service delivery is etched in our DNA and anchored in our organization by several standards and frameworks; ITIL ISO 9001 ISO 27001 ISAE 3000 type 1.

To help Orange Cyberdefense providing a high level of services and excellence to our customers we provide our colleagues with cuttingedge certifications and trainings in a fulfilling and dynamic environment where knowledge transfer is crucial and sense of efforts recognized.

The services we offer are mainly focused on but not limited to Security equipment such as Firewalls and Security infrastructure (AV AS IPS) SIEM Monitoring and solution development Proxy / Reverse Proxy URL filtering Content Scanning Access Control

Working as a Onboarding Team Manager

The Orange Cyberdefence / Global Operations / Onboarding team Manager Belgium is responsible of a Professional Service Team where 2 main functions are performed:

1) Design build and hand over new customized security solutions to Global Operations/Global SOC. This is performed by a large team of 17 Security Architects and Engineers.

2) As internal support to the above perform resource management workload planning financial followup. This is performed by a small team of 4 Project Managers and Project Coordinators.

Responsibilities

• Stimulates the collective intelligence bring everyones talents out and valorize them facilitate the team efforts to achieve customer satisfaction.
• Makes his team contribute to the group and entity strategy help define and implement it.
• Ensure the financial performance and positive contribution of his team to the Group objectives.
• Is able to take a role in governance bodies (Steercos internal or external) and interact at all Levels in customer organizations as well as internally.
• Manages highly complex situations (multicultural multi locations environment highly skilled people highly impacting projects from a business and financial point of view)
• Ensure his teams abides by the Group Compliance and the Entity Management Systems (ISO9001 ISO27001)
• Ensures the team has all the ressources necessary for the tasks at hand and has received the training or personal development necessary.
• Conducts performance reviews provides feedback praises when needed.
• Reports on Performance Indicator and is able to explain and analyze them.

Why are we talking to you

The Team Manager must have a passion about IT and a broad view on todays IT world which is certainly not limited to IT security alone. This goes along with enthusiasm about people.

• Minimal a bachelor degree in an IT oriented field or equivalent by experience.
• 10 plus years of business experience including at least 5 years of Telecommunications/IT experience for large global companies working in an international environment and /or experience in general program/project management service delivery management business unit management.
• Fluent English is mandatory
• High level knowledge of vendor products is a plus: Fortinet Checkpoint Cisco Juniper. Some required technologies (not limited to): NGFW routing IPS/IDS SIEM IAM Proxy
• Must have: Leadership people skills ability to delegate analytical mind ability to resolve conflicts high level technical understanding good time management an organized mindset rigorous and ambitious team player able to report and to work under pressure good communication skills customer orientation and flexible approach able to Manage Complexity.
• Nice to have: project management procedures/process improvement good understanding of financials principles

What you can expect from us

• Be taken care of We offer you 32 vacation days meal vouchers ecocheques hospitalization and group insurance company laptop mobile phone with unlimited use as well as other benefits. So you do not have to worry about a thing!

• Never stop learning We want to be the best in what we do and therefore we provide training certifications and learning opportunities for every employee so you continuously enrich your skills.

• Transparency Communication is key! So we organize company and team meetings on a regular base so everyone is informed properly.

• Do what you love Enjoy flexibility with offices in Brussels Antwerp Ghent Rotselaar & Nivelles a variety of events sport at work and lots of activities. We spend more time at work then we do at home that is why it is important that everyone feels at home. And we make sure you do!

• Snack to your hearts desire At Orange Cyberdefense we keep it healthy. So you can enjoy an assortment of fresh fruit and healthy snacks. For those with an occasionally sugar dip there are sweet snacks available.

• Reputable brand You will join an internationally growing company with over 25 years experience in the industry. This makes us experts in what we do. We have an international presence and yet local teams to assist our customers.

• The good life ...

Are you interested Then jump in!

Orange Cyberdefense are equal opportunities employer welcoming applications from all people regardless of their race sex disability age religion or sexual orientation.