Site Operations Engineer

Role: Site Operations Engineer

Location Austin TX / Santa Clara CA

Job Summary

We are looking for an operations engineer to join the Crypto Services SRE team. The Crypto Services SRE team is responsible for systems and services that support a vast number of both Apples internal services as well as services that Apple users directly use. As an Operations Engineer you will play a crucial role in helping ensure our systems and services are reliable scalable performant and operating optimally. You will have the opportunity to learn and contribute to various aspects of site reliability engineering including monitoring automation incident response and infrastructure optimization while making contributions that will help make Apple users experiences better.

Key Skills

Knowledge of Linux/Unix fundamentals and network concepts.
Hands on Shell scripting interpreted or compiled languages such as bash zsh Perl Python C/C Go Java
Configuration management/Infrastructure as Code Ansible Puppet Terraform/Terragrunt CloudFormation
Basic understanding of containerization technologies such as Docker or Podman and container orchestration technologies like Kubernetes or Apache Mesos.
Strong communication and collaboration skills with the ability to work across functional teams.
Awareness of key security principles including encryption and keys (types and exchange protocols)
Basic understanding of SRE principles including monitoring alerting error budgets fault analysis and automation.

Responsibilities

Assist in the implementation maintenance and support of monitoring observability alerting and logging systems to ensure they remain available and highly reliable.
Help and participate in the design and implementation of automated processes and tooling like writing Ansible playbooks writing tooling to monitor different API endpoints.
Help in monitoring key performance metrics and proactively identify opportunities for optimization and efficiency gains.
Collaborate with cross functional teams to troubleshoot incidents identify root causes and help implement effective solutions to prevent recurrence.
Help with documenting workflows and procedures and writing and validating run books