Job Title/Role | Senior Business Specialists |
Experience level required (Years) | 9 |
Mandatory required skills | Agile Product Owners (with Fraud domain knowledge) SAFe |
Detailed Job Description | - Expertise in Jira story creation/managing and handing PIP.
- Strong problemsolving and critical thinking skills.
- Ability to work independently or as part of a team.
- Highly organized with attention to detail.
- Ability to handle confidential information.
- Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information.
- Able to multitask including researching information through multiple systems to make judgmental decisions based on the data reviewed.
- Demonstrates a strong sense of urgency and can work in a fastpaced everchanging environment with a strong focus on risk mitigation and client experience.
- Is comfortable taking inbound or making outbound calls to clients in a high production focused environment.
- Communicates effectively and confidently and is comfortable engaging all clients.
- Has the ability to learn and adapt to new information and technology platforms.
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank adhering to all applicable laws and regulations.
- Efficiently manages your time and capacity.
- Prior experience in Fraud Servicing Claims or Fraud Detection.
- Experience working in an environment where both individual and team goals are met or exceeded routinely.
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Fraud Detection,Fraud,Agile