Hostess

Job DescriptionHostess - Azure Beach Club• Greets guests, escorts them to the pool seating• Manage waiting list• Offer appropriate seating arrangements• Make reservation arrangements• Ensure all orders are filled in a timely and accurate manner• Maintain clean and organized work area• Observe proper grooming and personal hygiene at all times• Assist waiters and head waiters when needed• Manage event-related work including setting up tables and maintaining both the exterior and interior of the beach lounge and Beach Club• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations• Handles guest problems and complaints• Attend all regular departmental briefings and contribute to open communication within the assigned team• Performs other duties pertinent to this job as assigned.Qualifications• Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort)• Good in English• Good communications Skills• Interpersonal Skills• Basic computer skills• Customer oriented with a positive attitude and smiling face• Friendly and approachable• Cooperative and self-giving team player• Ability and willingness to perform under stress• Positive and high energy level• A willingness to go the extra mile in ensuring guests' needs are met