drjobs Investigator Transaction Risk العربية

Investigator Transaction Risk

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1 Vacancy
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Jobs by Experience drjobs

1 - 4 years

Job Location drjobs

Amman - Jordan

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Jordanian

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Investigation specialists are expert communicators and problem solvers obsessed with Customer success.
  • They have a passion for proficiency, and efficiently navigate formal and informal channels to advocate on the Customer’s behalf.
  • They take full ownership of their functional issues and offer high quality solutions and they are the champion for proactive improvements.
  • Investigation Specialists are technically competent, self-motivated individuals with the objective to deliver sustainable results that improve the customer experience
  • . Ideal applicants will have experience in CTPS investigations.
  • All candidates must be capable of succeeding in a fast-paced team environment with minimal supervision.
  • The position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions and accounts.

    "Please note that this job role is a seasonal role ( FTC ) for 6 months on the payroll of Amazon."

    Key job responsibilities

    Roles And Responsibilities

    This includes, but is not limited to:
  • Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets
  • Ensure high quality decision by applying CTPS standard operational procedures
  • Identify known fraud patterns, discover new modus operandi trends and take actions to minimize risks
  • Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions
  • Take appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk
  • Maintain high levels of confidentiality and data security standards
  • Achieve weekly productivity and quality standards for investigations
  • Communicate via email and telephone with external and internal customers and financial institutions to make informed decisions about risk

Employment Type

Full Time

Company Industry

Accounting

Department / Functional Area

Merchandising & Planning / Category Management

About Company

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