Laundry Attendant

Laundry AttendantHow Your Day Looks Like

• Retrieve, inspect, and deliver all guest laundry and dry cleaning from front desk, guest rooms and/or housekeeping staff, washing and pressing according to guest need
• Maintain written records of all dry cleaning and laundry given to contract laundry stating guest’s name, room and full description of garments including count and any special needs
• Prepare, sort, and wash all linens, guests laundry, and dry cleaning for collection
• Prepare and record all guests bills and forward to Housekeeping Office Coordinator
• Answer guest inquiries related to laundry and dry cleaning in a timely and professional manner and communicate details to Supervisor
• Liaise with dry cleaning company on guests’ laundry items, communicate any losses, damages and items not cleaned
• Check all accounts received from the contract laundry and check records against invoices
• Break down invoices putting in correct departments and input in finance tracking system
• Polish and return guests shoes to their rooms
• Assist with inventory of uniforms and linen
• Wash and iron guest laundry or hotel linen as needed
• Prepare, assign, and alter uniforms for all new employees
• Ensure all linen is separated, counted and placed in correct location
• Issue and take all uniforms from hotel staff sending out when and where necessary
• Prepare and record all invoices for staff uniforms keeping correctly updated
• Receiving and sorting all staff uniforms and placing them in correct department
• Assist with linen stock on monthly basis
• Sort and fold towels
• Maintain clean work areas, materials, reporting defective materials and equipment to the correct department