Senior Design Engineer

Join us in building a world where talking to a business is as easy as talking to a friend! ✨

Bird is an AI-powered Customer Relationship Management (CRM) Platform for Marketing, Customer Service, and Payments, powering over 5 trillion annual messages across channels like Email, SMS, and WhatsApp. The impact is real – our messages reach at least 50% of the world's population yearly. If you ever ordered takeaway or purchased goods online, it’s almost guaranteed you have encountered messages through Bird’s technology.

• What’s my job title? Senior Design Engineer
• Where in the world? You'll be able to work remotely from anywhere in EMEA
• Working hours? For this role, you will operate within your local timezone.
• What language(s) are required? Fluency in writing and verbal English is required
• What technical skills must I have? You must be a pro in using Figma, but also comfortable with React, Typescript and ideally Tailwind.
  

The Role

Design @ Bird is unique. You get a design team that is being built, ground up, from culture to execution. You get a product that is proven, uses cutting-edge technology and is extremely efficient.

We are building the next generation of this product, which will differentiate itself from others based on the user experience. We are trying to make extremely technical, business-critical software accessible and simple to use. You will be directly involved in making this happen.

This Role Is a Good Match For You If

• You love an extremely fast-paced environment. We move at a lightning-fast pace.
• You love to take on multiple projects, business-critical ones with extreme visibility.
• You are up for taking on full product areas, leading them with complete autonomy.
• You are happy to take on IC work in the beginning and help build a team to eventually move into management when the team grows.
• You work well within a small team, with deep connections and extreme empathy for the user as well as each other.
  

If this sounds like you, we would love for you to come join our mission-driven, customer-obsessed Product Design team with very ambitious goals for 2024/2025.

Reporting to the CTO, you will work in very close partnership with other designers, VPs of Product Management, Sales and our Technology teams. You will also be exposed to the C-team and work hand in hand with company priorities and business objectives.

As a Senior Design Engineer, you will work with the product, solutions, business and marketing teams to learn first-hand about how our product gets used and what it means to our customers. You will have a pivotal role in building exceptional user experiences for some of our largest customers.

What You'll Bring

• 5+ years of experience designing highly technical products
• Must have deep experience working with Figma.
• Technical Expertise with coding; HTML/CSS, React, Typescript or Tailwind.
• Previous experience in Product based companies. SaaS, CRM or Marketing Automation experience would be highly desirable.
• A deep understanding and experience in designing desktop and mobile applications including; Analytics, Metrics, Dashboards, Graphs, Data Visualisation etc.
• Strong ability to present work, explain your rationale, and incorporate feedback
• Experience working with quantitative and qualitative research including usability testing, analytics, user interviews, and A/B testing
• Excellent prototyping skills
• Experience working with remote teams and stakeholders
  

Interview Process

You Apply And Will Hear Back From Us Within a Few Days. If There’s a Fit, The Full Process Is As Follows

• 30 mins Recruiter Screen & Introduction to Bird
• 45 mins Explanation of role, Design Craft & Portfolio Walkthrough with CTO.
• 45 mins Experience walkthrough with Hiring Manager
• Technical Exercise (Take Home)
• 24 hours Decision