Housekeeping SupervisorOperation
- Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
- Supervise public areas
- Replenish guest supplies and ensure that guests' requests are promptly attended to
- Attend to reports on damage or malfunction in hotel rooms
- Maintain equipment in a proper state of cleanliness
- Maintain a section floor report
- Conduct regular room checklists
- Report unusual behavior/activities on floors to the Executive Housekeeper
- Record room status in the allocated section accurately
- Assist the Executive Housekeeper in assessing team members’ attendance and performance
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by Management
- Establish and maintain effective employee working relationships
Qualifications
Your experience and skills include:
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management
Additional Information