About our client:
Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit they boast a dedicated team of over 600 employees many with over a decade of tenure. They have built their culture on a feeling of togetherness trust and respect and are always looking to support employees continuous learning. Using Agile they provide diverse services with a focus on research innovation and improvement.
What you need:
- Partner closely with clients and internal teams to craft robust system solutions.
- Be the first point of contact for system support and process assistance.
- Lead discussions on project priorities and manage scope adjustments with ease.
- Support developers in understanding client needs and translating them into actionable tasks.
- Guide projects through each stage of the development lifecycle ensuring seamless progress.
- Take charge of system administration and finetune configurations for optimal performance.
- Foster clear and effective communication between clients and internal stakeholders.
- Drive innovation by identifying and implementing enhancements to boost quality and productivity.
- Embrace continuous learning to enhance personal effectiveness and efficiency.
What you need:
- A relevant tertiary qualification would be beneficial.
- 35 years of relevant experience.
- Demonstrated proficiency in the Software Development Life Cycle (SDLC) and project management processes.
- Extensive experience in client service management.
- Meticulous attention to detail.
- Strong communication and interpersonal skills.
- Proficient in analytical and problemsolving abilities.
Job ID:
PS Even if you feel you don t have all the skills listed or if this spec isn t what you are looking for feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer do visit our website
Customer Facing, SDLC, Agile, System Support, Process Assistance