Complaints Handler

Keywords: Complaints, Handler, Customer Service, Resolution Specialist

Our client is seeking a dedicated and empathetic Complaints Handler to join their team in Manchester City Centre. This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times. The successful candidate will have a real focus on delivering exceptional outcomes, managing all service issues in line with company SLA's as a minimum requirement. This is a hands-on role that requires excellent attention to detail, problem-solving skills, and a solution-focused approach. With a competitive salary of £25k, this role provides an excellent opportunity for career growth and development.

* First point of contact for both clients and internal teams