Spa Therapist
Posted on :
12-09-2024
Employer Active
1 Vacancy
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Job Description
- Perform massage and treatments while maintaining the client's comfort at all times.
- Ensure individualized guest service through acknowledging and responding to their needs and expectation.
- Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales.
- Ensure spa operation follows SOP guidelines and regulations.
- Handle customer complaints and therapy queries
- Actively up sell all the appropriate Spa, retail and fitness services to the guests.
- Control the stock and inventory for therapy products and spa consumables.
- Confidently recommend and up sell additional treatments to guests. To try to rebook them wherever possible.
- Assists Spa Receptionist with Spa tours when needed.
- Assists the Spa Management with marketing and promotions when needed.
- Assists the Head Therapist with Stock care and control when needed.
- Assists the Receptionists with guest related work when needed.
- Responsible for the control of product usage.
- Responsible for the AM & PM Therapist checklist
- Assists receptionists and spa attendants if they are not busy.
- Is present at trainings and participate actively.
Employment Type
Full Time
Department / Functional Area
Key Skills
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