"English version below"
This role requires a strong knowledge of French
Devenez la face cach e du succ s!
Solulan fond e en 1999 est une firme d expertsconsultants en informatique sp cialis e dans l int gration et l entretien de syst mes informatiques. tant en pleine croissance nous recherchons un technicien(ne) informatique niveau 2 Mississauga pour se joindre l quipe et contribuer notre mission.
Ce que nous avons offrir :
- Beaucoup d opportunit d apprentissage d volution et de promotion;
- Poste en t l travail et flexibilit d horaire;
- B n ficiez dassurances collectives;
- Cong s mobiles additionnels;
- Belle ambiance travail d quipe et activit s sociales!
Responsabilit s du poste :
- Prise en charge des billets escalad s et des billets provenant des clients attitr s;
- R soudre des probl mes de niveaux sup rieurs selon les proc dures internes;
- Assurer le support logiciel et mat riel aupr s des utilisateurs;
- Proc der la sauvegarde et la restauration de donn es;
- Installer configurer et administrer des applications;
- Effectuer l escalade des incidents nonr solus au niveau sup rieur;
- Faire le suivi de lavancement des requ tes aupr s des clients;
- Documenter les interventions et mettre jour linformation dans nos syst mes;
- Effectuer des interventions sur le site des clients ;
Profil Recherch :
- AEC ou DEC en informatique et 3 ans dexp rience pertinente;
- Connaissance avanc e des environnements Windows et d Active directory et Office 365;
- Souci de la qualit du service la client le;
- Forte capacit dadaptation et d apprentissage;
- Sens de lorganisation et des priorit s.
- Poss d un v hicule et un permis de conduire valide
Lopportunit vous int resse Faitesnous parvenir rapidement votre candidature!
Become the hidden face of success!
Solulan founded in 1999 is a firm of computer consultants specializing in the integration and maintenance of computer systems. Being in full growth we are looking for a IT technician level 2 to join our team and contribute to our mission.
What we have to offer:
- Lots of opportunity for learning growth and promotion;
- Work form home and flexibility of schedule;
- Benefit from group insurance;
- Additional floating vacations;
- Great atmosphere teamwork and social activities!
Responsibilities for this position :
- Provide software and hardware support to users;
- Perform data backup and restore;
- Escalate unresolved incidents to the next level;
- Participate in various projects;
- Participate in various projects; Perform interventions on customer sites from time to time;
- Document interventions and update information in our systems.
Required profil:
- AEC or DEC in computer science and 3 years of relevant experience;
- Advanced knowledge of Windows Active Directory and Office 365 environments;
- Concern for the quality of customer service;
- Strong ability to adapt and learn;
- Sense of organization and priorities.
- French is an asset for this position
Are you interested in this opportunity Send us your application quickly!
Provide software and hardware support to users; Perform data backup and restore; Escalate unresolved incidents to the next level; Participate in various projects; Participate in various projects; Perform interventions on customer sites from time to time; Document interventions and update information in our systems.