Basic level Knowledge of app. program (Mandatory: Java/C VBA Nice to have: Oracle HFM handson experience(MetadataFDMEEData FormFinancilal ReportRuleShared ServiceADFSmartView) SAP HANA based)
Basic level Knowledge of DB(Mandatory:Oracle/SAP/SQL server) System Networking
Basic level accounting knowledge
Secondly Skill:
Project management
SDLC process management
Risk/Task/Quality/schedule/Cost management
Usage of Ticket management system(e.g. ServiceNow)
M365
Desired Requirements:
Requirement analysis supporting and guiding responsible team on functional and technical areas as required
Excellent written and verbal communication with customers for problem solving issue handling or requirement gathering in Japanese
Ability to propose a plan of Kaizen or Lean activities to improve customer satisfaction
Roles and Responsibilities:
Coordinating / leadership among responsible teams across onsite/offshore as PMO manager/Fin. domain lead(DL)
Regular work (Inquiry/Service Request handling, Trouble shooting) as Fin. DL/M365 onsite support
Team management, including team member capability enhancement/improvement
Customer communication & documentation on a regular/ad-hoc basis
Emergency & escalation handling based on customer registered call out procedure
Manage and execute the small enhancement for responsible applications
Requirements
Requirements:
Primary skill:
Japanese native bilingual language capability
Communication with Customers PICs at both IT/Business sides and other service provider relevant team(Infra support
Communication with other relevant team(Collaborated/counterpart application)
Basic level Knowledge of app. program (Mandatory: Java/C, VBA, Nice to have: Oracle HFM hands-on experience(Metadata,FDMEE,Data Form,Financilal Report,Rule,Shared Service,ADF,SmartView), SAP HANA based)
Basic level Knowledge of DB(Mandatory:Oracle/SAP/SQL server), System Networking
Basic level accounting knowledge
Secondly Skill:
Project management
SDLC process management
Risk/Task/Quality/schedule/Cost management
Usage of Ticket management system(e.g. ServiceNow)
M365
Desired Requirements:
Requirement analysis, supporting and guiding responsible team on functional and technical areas as required
Excellent written and verbal communication with customers for problem solving, issue handling or requirement gathering in Japanese
Ability to propose a plan of Kaizen or Lean activities to improve customer satisfaction
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.