TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations enabling them to transform their digital futures
Position: Principal Software Engineer IT
ACCOUNTABILITIES
- Provides presales and/or postsales operational support. Manages order fulfillment.
- Researches customer or order problems and delivers solutions working crossfunctionally to resolve.
- Liaises between the customer/partner and sales organization.
- Focuses on delivering a positive customer or partner experience.
- Facilitates product and sales information flow.
- Drives sales operations process improvements.
- Serves as interface for order status and handles order escalation and SKU man
Mandatory Skills:
- Englishspeaking fulltime call taking
- Verbal and Email communication English Total Exp 2 to 5Yrs
- Relevant: 1 to 3Yrs
TekWissen Group is an equal opportunity employer supporting workforce diversity.