JOB FUNCTIONS / RESPONSIBILITIES
Responsible for solving complex problems and design test and implement solutions for the SAP module (SD)
Provide support of solution architecture
Interact with Business Analysts and customers to identify and document requirements that will be used to produce systems requirements documentation.
Transform business requirements into system specifications.
Support developers during the development process to understand the requirements
Assist with System/Acceptance testing directed by a Quality Assurance Analyst.
Support User Acceptance testing
Develop estimates and solutions to meet requirements
Participate in department process improvement activities
QUALIFICATIONS:
5 years of combined business and configuration experience in (SD) 3 years configuration experience
Experience of Automotive industry including SAP JITs JIT monitoring Scheduling Agreements with release Inbound IDOC message types of DELINS and SEQJIT.
Integration using IDOCs RFC Webservices CPI integration and EDI.
Provide configuration data migration interface and functional support as necessary
Maintained high level of quality while working under pressure and deadlines.
Analytical ability to synthesis data and reporting on metrics.
Demonstrated ability to communicate both in verbally and in writing across all levels of the organization.
Customer service oriented. Proven ability to stay organized. Ability to assess the impact of new requirements on an existing suite of complex applications A working knowledge of project management.
Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow development. - Good To Have Skills: Experience with ITIL processes and ServiceNow certifications. - Solid understanding of ServiceNow platform architecture and development best practices. - Experience with ServiceNow modules such as Incident Management, Change Management, and Service Catalog. - Strong problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions.