Senior Community Manager

Job Description:We are looking for a strategic and passionate Senior Community Manager to oversee our community engagement efforts. As the Senior Community Manager you will be responsible for building nurturing and growing our community across various platforms and channels. You will lead a team of community managers develop and implement community strategies and foster a culture of inclusivity collaboration and positivity within our community.

Responsibilities:

1. Develop and implement comprehensive community engagement strategies that align with business goals and objectives.
2. Lead a team of community managers providing guidance support and mentorship to help them succeed in their roles.
3. Build and nurture relationships with community members influencers and partners to foster engagement and advocacy.
4. Plan and execute engaging community events activities and initiatives both online and offline to drive interaction and participation.
5. Monitor community conversations feedback and sentiment and respond to inquiries comments and concerns in a timely and professional manner.
6. Collaborate with marketing content and product teams to align community initiatives with overall marketing strategies and product development efforts.
7. Analyze community engagement metrics such as member growth engagement rates and sentiment analysis to measure the effectiveness of community initiatives and optimize performance.
8. Stay abreast of industry trends best practices and emerging technologies in community management and recommend innovative approaches to drive engagement and growth.
9. Develop and enforce community guidelines policies and standards to ensure a positive and inclusive community environment.
10. Prepare and present community reports insights and recommendations to stakeholders and leadership teams.

Requirements:

1. Bachelors degree in Marketing Communications Business Administration or related field.
2. Minimum of six years of experience in community management social media management or related roles.
3. Strong understanding of community management principles best practices and industry trends.
4. Excellent communication and interpersonal skills with the ability to build and maintain relationships with community members and stakeholders.
5. Proven track record of success in growing and nurturing online communities and driving engagement.
6. Strong leadership and team management skills with the ability to inspire and motivate a team of community managers.
7. Analytical mindset with the ability to interpret data analyze trends and make datadriven decisions.
8. Strong project management skills with the ability to manage multiple projects simultaneously and prioritize tasks to meet deadlines.
9. Ability to thrive in a fastpaced environment and adapt to evolving priorities and challenges.
10. Commitment to fostering a positive inclusive and supportive community environment.

Remote Work :

No