Room Attendant - Wyndham Grand Doha West Bay Beach - Wyndham Hotels amp Resorts
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Job Description
Wyndham Hotels and Resorts is now seeking a Room Attendant to join our team at Wyndham Grand Doha West Bay Beach in Doha Qatar.
Job Summary
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive courteous and efficient service to all guests.
Education & Experience
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical Requirements
- Flexible and long hours sometimes required.
- Medium work Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
- Ability to stand during entire shift.
General Requirements
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and serviceoriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive friendly courteous and serviceoriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
- Must be able to crosstrain in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
Fundamental Requirements
- Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
- Thoroughly clean guestrooms according to standards.
- Complete all precleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart setup.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways public areas and closets clean neat and vacuumed (if applicable).
- Restock housekeeping cleaning cart for next days use.
- Replenish chemical bottles.
- Clean room with the door closed according to standards unless requested to do otherwise by the guest.
- Report all missing items from room (i.e. irons/boards hair dryers etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for Lost and Found according to the standards.
- Ensure overall guest satisfaction.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the worlds largest hotel franchising company by the number of properties with approximately 9200 hotels across over 95 countries on six continents. Through our network of approximately 872000 rooms appealing to the everyday traveler Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany N.J. with offices around the world in London Shanghai Buenos Aires Dubai and more Wyndham employs more than 2000 corporate team members worldwide who are dedicated to the Companys mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brandsthink household names like Wyndham La Quinta Ramada Days Inn and Super 8Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture commitment to flexibility and core values of Integrity Accountability Inclusivity Caring and Fun are just part of what continues to make Wyndham an awardwinning best place to work.
Job Location: Wyndham Grand Doha West Bay West Bay Doha Diplomatic Area Plot number 2003 Doha Doha 66626
Employment Status: Fulltime
Employment Disclaimer
In some locations around the world Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties the Hotel owner is the actual employer and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that by applying through this site I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
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Employment Type
Full Time
