2024-25 Winter Seaso....
2024-25 Winter Season Guest Experience AmbassadorSki Valet
Posted on :
10-05-2024
Employer Active
1 Vacancy
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Jobs by Experience
0-1years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-05-2024
Job Description
Req ID : 2825780
NISADE are seeking Guest Experience Ambassadors for Niseko Rusutsu and Furano!
NISADE !
(GEA) GSR NISADE GEA
GEA GEA
- T&C
Job Summary:
Guest Experience Ambassadors (GEA) have a wide range of duties focusing on giving guests the best experience possible. The GEA will be the first and last NISADE face that guests will see and remember. While the primary role of the GEA is to drive guests there is much more to the service. In providing small talk GEAs must be able to suggest activities restaurants and locations the guest may like. GEAs must make themselves aware of any specials occurring and must be intuitive to the guest in their suggestions.
GEAs are to assist Front Desk staff wherever possible especially during busy check in periods when there are many tasks to complete. When allocated a task by Front Desk Staff GEAs must perform the task in a timely manner or assist in finding another GEA if already tasked with a job.
Key Responsibilities:
- Greet incoming and departing guests warmly with a genuine smile and eye contact: escort them to assigned room; present the room by giving a quick guide how to use appliances tools
- Assist guest with luggages and escorting guest.
- Always logs in and reports daily tasks to supervisor
- Be able to inform guest of current promotion / activities in resort and upsell guest services
- Be able to make restaurant booking via phone call / online by guest signed T&C approval receive the restaurant confirmation and drive the guest to restaurant if is necessary
- Support the front desk agent for managing lobby traffic and maintain its cleanliness
- Answers incoming calls at the front desk
- Following checklists to ensure cleanliness of public area bathroom Onsen hallways and corridors
- Assist the front desk staff for any in house guest inquiries like amenities / linen / rental items in the property
- Assist with snow clearing property entrances and balconies
- Other duties as assigned by supervisor
- Ski Valet
Requirements
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- 5 6
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- International Driver s License is a must
- Reading writing and speaking English at an everyday conversational level
- Intuition and ability to anticipate guest needs
- Team player
- Organized and Disciplined
- Punctual
- Has an enthusiastic personality
- Wellpresented and Good in communication
- Standard working days are 5 days per week occasionally up to 6 days per week with additional pay
- A valid Japanese working holiday visa or working rights
Benefits
- Competitive wages
- Staff accommodation available
- Language friendly environment
- Discounts on some resort services and winter activities
- Unique work environment
- Recreation Allowance (Subsidised pass)
- Lots of staff activities ski trips
- Lots of opportunities to ski/snowboard
Requirements 1- 2 AT 5 6 Ability to speak English at a daily conversation level is a plus Ability to read and write Japanese at N1-N2 level Have a valid Japanese working holiday visa or work permit Regular driver's license to drive in Japan (AT limited is acceptable) Flexibility, reliability, and punctuality Physically fit Great interpersonal and teamwork skills Standard working days are 5 days per week, up to 6 days per week Polite and friendly attitude Prioritize cleanliness Staff accommodation available Language friendly environment Discounts on some resort services and winter activitiesUnique work environment Staff meals are provided during work hours
Employment Type
Full Time
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