Provide guidance / consulting to prospects / customers via email, audio and/or video calls and on-site as needed.
Support all activities for Proof of Concepts (POCs) and implementation projects (discovery, environment setup, migration, go-live) as well post go-live customer support as needed.
Develop training materials and recordings for internal and external consumption. Provide hands-on training during POC and implementation and/or formal class sessions as needed.
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