Senior APM Services Engineer
Posted on :
09-05-2024
Employer Active
1 Vacancy
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Job Description
- Be an escalation point for the most complex and critical customer issues.
- Represent the best of Dynatrace's technical expertise in helping customers with their solutions.
- The ability to assist in leading all aspects of delivery (prioritization, tracking, etc.) by coordinating with internal & external resources.
- Work closely with project managers to create and update project plans.
- Obtain Dynatrace Professional Certificate in 6 months.
- Maintain incident tracking databases.
- Always follow VAS escalation procedure.
- Arrange regular site visits as part of our customer relations.
- Assist Sales Managers with customer visits when requested and time permitting.
- Stay up to date with the industry developments and new product announcements
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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