ASSISTANT MANAGER PREPRESSNPD Igbesa Plant Ogun state

Responsibilities

• Assist the Retail Store Manager in planning and implementing strategies to attract customers
  
• Coordinate daily customer service operations (e.g. sales processes orders and payments)
  
• Track the progress of weekly monthly quarterly and annual objectives
  
• Monitor and maintain store inventory
  
• Evaluate employee performance and identify hiring and training needs
  
• Supervise and motivate staff to perform their best
  
• Coach and support new and existing Sales Associates
  
• Monitor retail operating costs budgets and resources
  
• Suggest sales training programs and techniques
  
• Communicate with clients and evaluate their needs
  
• Analyze consumer behavior and adjust product positioning
  
• Handle complaints from customers
  
• Research emerging products and use information to update the store s merchandise
  
• Create reports analyze and interpret retail data like revenues expenses and competition
  
• Conduct regular audits to ensure the store is functionable and presentable
  
• Make sure all employees adhere to company s policies and guidelines
  
• Act as our store s representative and set an example for our staff
  

Requirements

Requirements and skills

• Proven experience as a Retail Assistant Manager or similar position
  
• Experience with recruiting and performance evaluation processes
  
• Familiarity with financial and customer service principles
  
• Good math skills with the ability to create and analyze reports spreadsheets and sales statistics
  
• Proficient user of MS Office (MS Excel in particular)
  
• Leadership and organizational abilities
  
• Interpersonal and communication skills
  
• Problemsolving attitude
  
• Flexibility to work in shifts
  
• BSc/BA in Business Administration or relevant field; MSc/MA is a plus
  

Benefits