CGA IT Technician

Want to revolutionize the future of education anddo meaningful work that transforms future generations lives

Crimson Global Academy (CGA) is a worldclass online school delivering live realtime learning to ambitious students around the world. With over 1000 students joining us from 65 countries our vision is to unlock our students limitless potential together for extraordinary futures.

We are doing this by:

Igniting a passion for learning that accelerates academic performance and success regardless of age.

Fostering a global community that broadens students perspectives and develops their skills to make a difference on the world stage.

Providing cuttingedge technology for teachers to launch students into their future while giving parents transparency into their childs education.

And weneed your help to take our expansion global! Our team is looking to bring on someone to support the growth of upcoming marketing initiatives. This role will be fastpaced with a breadth of daytoday activities and endless development opportunities.

This is a fulltime position based on an Asia Pacific time zone supporting our IT environment and global workforce. The role can be remote or working from home with normal working hours of Monday to Friday 9am 6pm

The purpose of this role is to deliver smooth IT operationsensuring we have:

• Fitforpurpose systems
• Sensible policies
• Prompt support

What are the main responsibilities for this role

At CGA we depend on having our IT systems work smoothly. We are a fastpaced global company and downtime makes us sad.

As one of our IT Technicians you will be helping make sure that we can keep changing the world student by student.

The role is focused on providing the best IT experience that we can to Crimson Global Academy (CGA) sometimes it will be investigating possible new solutions investigating how we improve our existing solutions so things are automated and just work. Sometimes it will be looking after our people across the globe with their IT support needs

You will attend to support requests (such as account configuration assisting with global hardware procurement etc) and you will deal with urgent support requests that arise during your workday. Being a global business there may sometimes be a need to work outside of normal working hours.

Specifically the role will include things like (this is not an exhaustive list):

We area modern cloudfirst company without any legacy IT systems. You will very quickly learn what modern global highgrowth companies need in order to move as quickly as possible. We use bestofbreed systems like Salesforce Marketo and Canvas and well support you to upskill on these technologies in order to support our business as well as helping you learn the skills to integrate other tools with these systems.

What skills and experience are required

If youre passionate about education and people and looking for a fastpaced collaborative environment and want to work with cuttingedge technology then wed love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.