Production Support Engineer
Posted on :
08-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2821320
Position : Production Support Engineer
Location: Montreal
Onsite day 1
This is what we look for
Interested in Supporting distributed Platform
Likes to work in a fastpaced dynamic environment and you are not afraid to change things to make them better.
Enjoys new technological challenges and solving hard problems.
Aspires to join a global production support team focused on improving production plant and stability for the systems and building relationships with the downstream consumers of the systems.
Responsibilities:
A Production Support analyst will primarily be responsible for managing the technology stack to ensure we are providing the expected service to our clients through proactive system alerts
Skills Required:
1 to 5 years practical experience in Production support or similar role.
Working knowledge of UNIX/LINUX operating system Any scripting language (E.g. Shell Scripting Python Perlor JavaScript) and a Relational database (E.g. Sybase DB2 SQL Postgres and so on)
Experience in troubleshooting Application Issues and Managing Incidents
Excellent and confident communicator to manage highpressure environment
Sills Desired:
Bachelors Degree in Computer Science or an engineering field
Prior Financial Industry experience is desirable.
Familiarity with SRE principles and practices such as service level indicators (SLIs) service level objectives (SLOs) error budgets incident management postmortems and blameless culture.
Exposure to modern Observability Tooling such as Prometheus Grafana Devops Kubernetes Docker Ansible etc
Knowledge of ITIL Principles SDLC and Agile development is desired
Experience in Cloud / Distributed computing technology or certification is a plus
Employment Type
Full Time
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