Freelance Onsite Project Moderator - Dublin - English Ireland

Job description

Work Location: Dublin Ireland

Work Schedule: Full time ca. 40 hours per week

Engagement Model: Freelance / Independent Contractor

Position Duration: approx. 3 weeks (Monday Friday)

Start Date: ASAP

Role Summary

Our Onsite Project Moderator will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team as well as troubleshooting of data collection devices and technology.

Tasks

Role Responsibilities

• Interact with participant(s) and lead them through data collection projects
• Capture data for the assigned project aiming to reach the targeted daily goal
• Use Client tools to label/tag data
• Convey session details to the Project Manager and Production team
• Interact with various hardware & software
• Responsible for the transfer of project devices to and from client site to data collection sites

Requirements

Job requirements

• Idiomatic fluency in English (from Ireland)
• Excellent communication and interpersonal skills
• Experience moderating user studies in a complex SW and HW environment
• Experience with Mac OS iOS devices
• Ability to understand complex HW and SW interactions using inhouse tools
• Strong soft skills and clear communication skills to work with internal recruitment population
• Strong troubleshooting skills for device setup
• Located in Dublin Ireland
• Available to work fulltime 40 hours/week Mon Friday (schedule to be determined)

Additional Requirements

• High attention to detail
• Customer service oriented
• Goal driven and objective mindset
• Integrity and strong work ethic
• Report creation monitoring and updating
• Creative problem solver
• Proactive decision maker
• Team player