Collections Specialist

A manufacturing company is seeking to hire a Collections Specialist. This role will involve mostly email outreach and utilizing the companys collections portal. The ideal candidate has an associates degree in business accounting or finance has prior experience working in the collections function and has a background working with customers and establishing effective communication.

Responsibilities:

Contact individuals and businesses to collect overdue payments

Negotiate payment plans and settlements with debtors

Perform account reconciliation and analysis to identify discrepancies

Maintain accurate records of all collection activities

Follow up on payment arrangements and ensure timely resolution of outstanding balances

Provide excellent customer service while communicating with debtors

Utilize phone etiquette and effective communication skills to address inquiries and resolve issues

Collaborate with internal teams to resolve billing discrepancies and improve collection processes

Requirements

Proven experience in collections or a related field

Strong knowledge of account reconciliation debits credits and accounts payable/receivable processes

Familiarity with medical billing and ICD10 coding is a plus

Excellent negotiation skills with the ability to persuade debtors to make payments

Strong attention to detail and ability to analyze complex accounts

Proficient in using collection software and Microsoft Office Suite

Ability to work independently and meet collection targets

Exceptional organizational and time management skills

- Proven experience in collections or a related field - Strong knowledge of account reconciliation, debits, credits, and accounts payable/receivable processes - Familiarity with medical billing and ICD-10 coding is a plus - Excellent negotiation skills with the ability to persuade debtors to make payments - Strong attention to detail and ability to analyze complex accounts - Proficient in using collection software and Microsoft Office Suite - Ability to work independently and meet collection targets - Exceptional organizational and time management skills